Privacy Policy

Privacy Policy

Effective Date: 04 August 2026

1. Introduction

TRUE STONES CONSTRUCTION LIMITED (“the Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely, fairly and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us regarding our construction services.

This policy is prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable laws of Scotland.


2. Company Information

Company Name: TRUE STONES CONSTRUCTION LIMITED

Company Number: SC896945

Registered Office:
2C Anson Way,
Renfrew,
Scotland,
PA4 0ND

Website:
https://truestonesconstruction.co.uk

Email:
truestonesconstruction@gmail.com

Telephone:
+44 7448 132694


3. Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Telephone number

  • Property address

  • Project details

  • Enquiry information

  • Quotation requests

  • IP address

  • Browser type

  • Device information

  • Website usage statistics

  • Cookies and similar technologies


4. How We Use Your Information

We process your information to:

  • Respond to enquiries.

  • Arrange site visits.

  • Prepare quotations.

  • Deliver construction and installation services.

  • Communicate during ongoing projects.

  • Improve our website and customer experience.

  • Meet legal, accounting and regulatory obligations.


5. Legal Basis

We process personal data under one or more of the following legal bases:

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

  • Consent where applicable


6. Sharing Information

We never sell your personal information.

Where necessary, information may be shared with:

  • Approved subcontractors

  • Material suppliers

  • Professional advisers

  • IT service providers

  • Government or regulatory authorities where legally required

All third parties are expected to protect your information appropriately.


7. Data Security

We implement suitable administrative, technical and organisational safeguards designed to protect personal information against accidental loss, unauthorised access, disclosure, alteration or destruction.


8. Data Retention

Personal information is retained only for as long as necessary to fulfil contractual, legal or business purposes.


9. Cookies

Our website may use cookies to:

  • Improve website functionality

  • Monitor website performance

  • Analyse visitor behaviour

  • Enhance user experience

You may disable cookies through your browser settings.


10. Your Rights

Subject to UK GDPR, you may request:

  • Access to your personal information

  • Correction of inaccurate data

  • Deletion of personal information

  • Restriction of processing

  • Objection to processing

  • Data portability

  • Withdrawal of consent where applicable


11. Third-Party Websites

Our website may include links to third-party websites. We are not responsible for their privacy practices or website content.


12. Changes to this Policy

This Privacy Policy may be updated periodically to reflect legal or operational changes.

The latest version will always be published on this website.


13. Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact:

TRUE STONES CONSTRUCTION LIMITED

Company Number: SC896945

2C Anson Way,
Renfrew,
Scotland,
PA4 0ND

Email: truestonesconstruction@gmail.com

Telephone: +44 7448 132694

Website: https://truestonesconstruction.co.uk

 

Terms & Conditions

Effective Date: 04 August 2026

1. Introduction

These Terms & Conditions govern the use of the TRUE STONES CONSTRUCTION LIMITED website and apply to all enquiries and services provided by the Company.

By using this website, you agree to these Terms & Conditions.


2. Company Details

TRUE STONES CONSTRUCTION LIMITED

Company Number: SC896945

Registered Office:

2C Anson Way,

Renfrew,

Scotland,

PA4 0ND

Website:
https://truestonesconstruction.co.uk

Email:
truestonesconstruction@gmail.com

Telephone:
+44 7448 132694


3. Our Services

We provide professional construction services including:

  • Domestic Building Construction

  • Building Installation

  • Property Renovations

  • Home Extensions

  • Structural Alterations

  • Refurbishment Works

  • Property Improvements

  • General Construction Services


4. Quotations

All quotations are supplied without obligation and remain valid for the period stated within the quotation.

Project costs may change where:

  • Client specifications change.

  • Site conditions differ from those reasonably expected.

  • Additional work is requested.


5. Payments

TRUE STONES CONSTRUCTION LIMITED does not accept online payments through this website.

All invoices must be paid by Bank Transfer only using the official banking details issued by the Company.

Deposit requirements, interim payments and final balances will be detailed within the written quotation or contract.


6. Project Variations

Any additional work requested after quotation acceptance may require revised pricing and completion dates.

No variation shall commence until approved by both parties where applicable.


7. Client Responsibilities

Clients are responsible for:

  • Providing safe access to the property.

  • Obtaining planning permission where required.

  • Ensuring suitable site conditions.

  • Providing accurate project information.


8. Intellectual Property

All content displayed on this website including text, graphics, images, logos and design remains the property of TRUE STONES CONSTRUCTION LIMITED unless otherwise stated.


9. Website Disclaimer

Whilst every effort is made to ensure information is accurate, the Company accepts no responsibility for errors, omissions or outdated information.

Website content is provided for general information only.


10. Limitation of Liability

To the fullest extent permitted by law, TRUE STONES CONSTRUCTION LIMITED shall not be liable for indirect, incidental or consequential losses arising from use of this website or services except where liability cannot legally be excluded.


11. External Websites

Links to external websites are provided for convenience only.

The Company accepts no responsibility for third-party content or services.


12. Governing Law

These Terms & Conditions shall be governed by the laws of Scotland.

Any dispute arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the Scottish Courts.


13. Contact Information

TRUE STONES CONSTRUCTION LIMITED

Company Number: SC896945

2C Anson Way

Renfrew

Scotland

PA4 0ND

Email: truestonesconstruction@gmail.com

Telephone: +44 7448 132694

Website: https://truestonesconstruction.co.uk